BIOPHARM INC.
Quality Laboratory Solutions and Chemicals
"Quality that's Quantitative"
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Help
Please read the following Frequently Asked Questions for help on using our website or for questions regarding Biopharm and its products. Also, you can always contact us if you need further assistance.

What sizes are available for Biopharm products?
We have several sizes that we commonly use, ranging from a 4 mL ampoule to 55 gallon drum. While only the common sizes have been listed in the online catalog, we do have other sizes available. If you are looking for a size in metric equivalents, please see the chart below. If you are looking for a size which does not appear in our catalog, please contact us and ask for a price quote.

4 fl. oz. = 100 mL
Pint = 500 mL
Quart = 1000 mL (1 L)
Gallon = 4 L
5 Gallons (cubitainer) = 20 L
1 Pound = 500 g (0.5 kg)
5 Pounds = 2.5 kg

What if a product I need is not in your catalog?
We manufacture several products that are not listed in our catalog, including custom-made solutions and standards. Please visit our Custom Products page for more information.

Why are your prices so low?
We try to provide value to our customers. A better question would be, "Why are the other guys' prices so high?"

Do you have a "Search Engine" available on your website?
We do not have a search engine available at this time. We are working to improve and update our website so that it is more user-friendly. We welcome any feedback you would like to provide; we hope to make this website enjoyable for you, so any comments or suggestions you offer will be appreciated.

Can I place an order on this website?
We don't yet have an online ordering system in place. We strive to make placing an order a simple and easy process for you, so we have several other ordering methods you can choose from. Please visit our Place an Order page to find out more information.

What if I'm not satisfied with the products I bought from Biopharm?
At Biopharm, our goal is to meet or exceed your expectations. If you are unhappy with a product, please contact us with an explanation and recommendation of how we can fulfill your specific needs. Some returns will be accepted; please see our Policies & Terms page for details.

How much will the shipping cost be for my order?
Shipping costs vary depending on weight, size, and content of packages, as well as delivery method. We regularly use UPS, FedEx, and Con-Way to ship our products. Please see each company's website to familiarize yourself with shipping methods and categories or to estimate charges. You may request that your packages be shipped by air to expediate delivery. Please see our policies and terms regarding shipping.







Still have a question? Call us or send an email to:
sales@bphchem.com for sales or product information.
support@bphchem.com for other questions or comments.


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